I honestly don’t think we could have ever had a successful switch from our CRM to our ATS without Geoff. We’re a small firm without an in-house IT/HRIS team, so we were planning to attempt to do as much of the data work on our own as we could. As we dove deeper into the implementation process, we realized we were over our heads and our new ATS support team recommended Geoff. It was the best decision we made throughout that process. Geoff took the time to really understand our old system, the way we had our data stored, and where we wanted it to go in the new system. Furthermore, he even served as a thought partner to us as we tried to get our new ATS to meet our needs. He helped think of creative solutions to our challenges and identified workarounds, where needed.
More than anything, he took what felt like an impossible task and made it feel feasible. He broke everything down for us in ways that met us where we were (limited systems knowledge) and was always, always ready and willing to answer questions we had. On top of all that, he brought a sense of humor and calm demeanor to all of our meetings and email exchanges. Working with Geoff was a lifesaver and we would recommend him to anyone – no one’s better!
– Alison K., Executive Search Firm
What to say about Geoff… what ever would we have done without him?
Our firm switched Applicant Tracking Systems and had to move all of our candidate and job data over, from a clunky non-intuitive system to a much more refined and complicated system. When we first started the project – we kind of entertained the idea that myself and our business analyst would manage the data conversion… then we realized HOW crazy complicated it was and thankfully we got approval to get some help. Geoff at Ironclad Computing & Consulting was recommended to us by our new ATS implementation guru (working relationships = best referrals). Geoff swooped in, not a moment to spare (literally, our go-live date was dangerously near). Dug right in and was in constant contact throughout the project – letting us know where he was at with different tasks and when they should be done. Asked great questions to draw out the information he needed – I appreciated the screensharing and filesharing process. Geoff used Trello and set us up with our own project board where we could share information, immediately upload/download files, and the like. He also used Doodle, so we could see his availability which made it super simple to book time to chat.
Geoff has a great sense of humor and was always very encouraging and helpful. When you’re implementing a new system on top of doing a full time job, you go a little crazy and Geoff was always so calm and collected. He is direct and honest, won’t dance around when he needs something from you or if something doesn’t make sense, which I greatly appreciate. Even when data uploads go wonky, Geoff just jumps right back in and gets it all set straight. I’m a very hands on, get in there and get dirty kind of girl – I want to understand the whys and hows – and Geoff seemed to embrace that, he never was bothered by my questions or my getting in the way. We had a very successful transition to our new system, Geoff went above and beyond to make sure all of our data was in before we went live (when you’re breaking up with a company – they rarely rush to get you your data).
If we ever get crazy enough to change our ATS again, I’d definitely want to bring Geoff back!
– Jennifer L. (Human Resources Analyst) at Armanino LLP
Working with Geoff Mueller was an absolute pleasure. He was responsive, timely, accurate (all the things you want in a technology professional) but in addition, pleasant, fun and kind of funny! He answered my questions clearly and even “read between the lines” on some of my emails coming up with creative ways to exceed my expectations. If the opportunity arose, we would work with him again in a heartbeat!
– Lynn S. (Recruiting Manager) and Chele D. (Recuriter) at BDA Inc.